Consumer information

Consumer information in Östersund Municipality is the job of personnel at the library.

We answer questions that relate to the Consumer Purchases Act and the Consumer Services Act. These are laws that govern the relationship between businesses and consumers. We also provide pre-purchase advice (product information) and advice on the economic issues that households face.

Unfortunately, we cannot answer questions relating to the purchase of goods or services between private persons or between businesses.

For questions about debt restructuring and relief, contact municipal Budget and Debt Counselling.


Östersund Municipality

Consumer information at the Östersund Library

831 80 Östersund

Hours of service

Monday and Tuesday 10:00 to 12:00

Telephone hours

Monday and Tuesday 10:00 to 12:00

Telephone: 063-14 40 30


Consumer links

Hallå konsument! National information service

Swedish Consumer Agency

The Råd & Rön periodical

National Board for Consumer Disputes

Consumer’s guide to banks and insurance

Consumer Europe

Swedish TV’s consumer programme ( PLUS)

Telecom counselling

Consumer Energy Markets Bureau

Bäst-i-test guide